Scheduling a Broadcast for Later
Send Now vs. Schedule, and what happens to a scheduled broadcast's status along the way.
The two delivery options
When composing a broadcast, choose Send Now to dispatch immediately, or Schedule to pick a future date and time.
Status as it moves through delivery
A broadcast can show as Scheduled, Processing, Completed, Partially Delivered, Failed, or Cancelled. A scheduled broadcast sits as Scheduled until its send time arrives, then moves to Processing while Sermfy validates credits, resolves recipients, and dispatches.
Once a scheduled broadcast starts Processing, it can't be edited, changes need to be made while it's still in Scheduled status. If you need to change the message or recipients after that point, cancel it (if still possible) and create a new one.
Best practice
Schedule time-sensitive messages (event reminders, service changes) at least the evening before rather than the morning of, this gives you a buffer to catch and fix a mistake in Scheduled status before it starts processing.
Related Articles
Sending Your First SMS Broadcast
How to compose a broadcast, use merge fields to personalize it, choose your recipients, and understand what happens when you hit send.
Requesting and Using a Sender ID
Why you can't register a Sender ID directly, and what the approval process looks like.
Using Merge Fields in a Broadcast
Personalize every message automatically with @@ merge fields, without writing a separate message per recipient.
Reading Your Broadcast Delivery Report
What each number in a broadcast's detail view actually means.